The Clinic Link platform, developed for the Heart Institute at Advocate Lutheran General Hospital, provides a secure, web-based system for managing, evaluating and improving the efficiency of patient workflow during their clinic visit.
The start and completion time for each phase of the visit, from arrival through prescribed procedures and closing consult with the Institute’s attending physician, is logged and saved into the Clinic Link system. The system includes an automatic appointment reminder delivered to the patient prior to the appointment date via the patient’s preferred methods. This assures a reduction in no-shows, improved operational efficiency, and increased patient satisfaction.
The Clinic Link system also includes a video messaging component that enables attending physicians to easily and securely send a video report of their patient evaluation to the referring physician, quickly closing the communication loop while enhancing effective collaboration between cooperating care providers.